Privacy Policy

Last updated: September 2026. This Privacy Policy applies to Kivendove AI Pty Ltd (ABN available on request), operating the Kivendove AI digital platform at kivendove.com.

1. About This Policy

Kivendove AI Pty Ltd is committed to protecting the personal information of all individuals who interact with our platform. This policy explains what information we collect, how we use it, and the rights available to you under applicable Australian privacy law, including the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following categories of personal information when you use the Kivendove AI platform or contact the support team:

  • Name and email address provided through the contact or access-request form.
  • The content of messages you submit, including any description of your intended platform use.
  • Basic technical information such as browser type, device type, and approximate geographic region, collected automatically via platform access logs.

We do not collect payment information, financial account details, or sensitive personal information (as defined under the Privacy Act) through any platform interface.

3. How We Use Your Information

Personal information collected by Kivendove AI Pty Ltd is used solely for the following purposes:

  • To review and respond to access requests and general enquiries.
  • To provide user support throughout the onboarding and platform use process.
  • To maintain and improve the security and reliability of the Kivendove AI platform.
  • To comply with applicable legal obligations.

4. Disclosure of Information

Kivendove AI Pty Ltd does not sell, rent, or trade personal information to third parties. We may share information with trusted service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose information if required to do so by law or in response to a valid legal process.

5. Data Storage and Security

Personal information is stored securely on systems based in Australia or with providers that meet Australian data handling standards. We take reasonable technical and organisational measures to protect information from unauthorised access, loss, or disclosure.

6. Access and Correction

You have the right to request access to personal information we hold about you, and to request corrections if that information is inaccurate or out of date. To make a request, contact the support team at [email protected] or write to us at Level 8, 333 Collins Street, Melbourne VIC 3000, Australia.

7. Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period sufficient to respond to the enquiry and maintain an accurate record of platform interactions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at kivendove.com/privacy.html. Continued use of the Kivendove AI platform after an update constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions, please contact:

Kivendove AI Pty Ltd
Level 8, 333 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]
Phone: +61 3 9123 4567